Moonebooks Digital eBooks Payment & Billing Policy outlines the procedures and terms related to payment and billing for digital eBooks purchased through our platform. We aim to ensure a smooth, transparent, and secure transaction process for all customers.
Payment Methods
We accept various payment methods to accommodate the diverse preferences of our customers. Currently, the following payment options are available:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: PayPal, Apple Pay, Google Pay
Bank Transfers: (if applicable)
Pricing
All prices listed in GPB are subject to change without prior notice.
Taxes, if applicable, will be added to the total amount at checkout based on your location.
Billing Process
Transaction Confirmation: After completing a purchase, you will receive an email confirmation containing the details of your transaction, including the eBook title, price, and payment method.
Charges: Your account will be charged immediately upon completing the purchase. We do not store payment information on our servers; transactions are processed through secure third-party payment gateways.
Refunds and Returns
Refund Policy: Due to the nature of digital products, we generally do not offer refunds exchanges, or eBooks once the purchase is completed. Please ensure that you review the eBook details before finalizing your purchase.
Exceptional Circumstances: If you encounter any issues with your eBook, such as technical problems or discrepancies, please contact our customer support team within 3 days of purchase. We will review each case individually and may offer a refund or replacement at our discretion.
Security
We employ industry-standard encryption and security measures to protect your payment information during transactions.
Always ensure you are on a secure connection and verify the legitimacy of our website before entering payment details.
Changes to Policy
We reserve the right to modify this Payment & Billing Policy at any time. Any changes will be communicated through our website or via email notification.
Continued use of our services following any changes to this policy constitutes your acceptance of the revised terms.
Contact Information
For any questions or concerns regarding payments or billing, please contact our customer support team at:
Email: [email protected]
Governing Law
This policy shall be governed by and construed by the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Thank you for choosing our platform for your digital eBook needs. We are committed to providing a seamless and enjoyable experience.